UPS adds Arizona site for outsourced mail operations

By Nick Taylor

- Last updated on GMT

UPS Mail Innovations has opened a processing centre in Phoenix, Arizona, US to improve the service it provides to pharma companies in the region.

At the Arizona facility UPS picks-up, processes, sorts and adds postage to 20,000 pieces of clients’ outbound mail each day. UPS then distributes the mail, each piece of which must weigh less than one pound, to the US Postal Service for final delivery.

David Larkin, regional manager for UPS Mail Innovations, said the site, and wider business, “serves customers that have opted to outsource their mail operations, saving them time and money​”. UPS claims it can usually shorten mail transit times and save costs for clients.

Addition of the facility, the 16th the company has opened in the US, allows UPS to provide Arizona- and New Mexico-based clients, in pharma, retail, and other industries, with “more efficient and effective service than ever before​", said Larkin.

Continued investment

Investments to improve services offered by UPS have been made at a number of sites in the US, beginning, in October 2009, with the addition of a parcel sorter to a facility in New Jersey. The sorter supports “more complete and speedier processing of under-a-pound parcels​”, said UPS.

Since then UPS has opened the Arizona centre and is close to completing an expansion of its site in Rancho Cucamonga, California. Expansion in California doubles the size of the facility and this will be followed next year by installation of a new parcel sorter.

John Walsh, vice president of business development at UPS Mail Innovations, said continued investment of operations is recognition of “the critical role it plays in helping businesses operate and grow​".

"Business mail processing, when done right, is a vital part of effective logistics for any business​”, said Walsh.

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