News & Analysis on Clinical Trial Services & Contract Research And Development
Concept Life Sciences
By Melissa Fassbender
- Last updated on
The drug discovery, development and analytical services company has expanded its analytical services division with the addition of three senior employees.
Michelle Gale joins as head of customer services, Dr. Ben Cliff as VP of operations, and Lorraine Bater as regional director of the South, UK.
Gale has more than 30 years of experience and joins Concept from from Exova, where she was global sales operations and development manager.
Gale told us, "I am delighted to join the Concept team, as I see this is as an excellent opportunity to make a difference within a company that has established expertise and strong future growth plans.
In her new role, Gale said her focus will be to ensure customers receive a consistently high level of service throughout their journey, “that we exceed client expectations, we deliver what we promise, on time every time."