Greenphire launches reimbursement solutions for decentralized trials

By Jenni Spinner contact

- Last updated on GMT

(Image: Getty/cristalov)
(Image: Getty/cristalov)

Related tags: Greenphire, Clinical trials, Patient centricity, patient engagement

The company’s ClinCard patient payment offering now includes data-triggered capabilities and direct-to-patient debit card delivery.

Sites and sponsors are finding COVID-19 is having significant impact on their clinical research, particularly in the area of patient engagement. In a move designed to help trial teams increase patient convenience, Greenphire has added data-triggered payment functions and debit card delivery right to patients as part of its its ClinCard reimbursement solution.

According to Greenphire chief product officer Kyle Cunningham, the disruptions caused by the pandemic are creating an increased need for decentralized payment functions

"As the landscape for clinical trials evolves, we're beginning to see a need for remote payment capabilities. We heard from over 1,800 site personnel and over 80% said that providing a small payment following a virtual visit would improve the likelihood of participants staying in a clinical trial​," he said.

It's of utmost importance to keep clinical trials running in this uncertain time. As a company dedicated to removing barriers to both sites and patients, we're thrilled to offer these new capabilities for our ClinCard solution so that patients can stay engaged and enrolled in trials and sites can continue their critical work​," Cunningham added.

Zach Hales, Greenphire product manager, said while decentralized trials and technology supporting remote research has been evolving in recent years, COVID-19 has pushed the industry to accelerate in that direction.

"Virtual or hybrid clinical trials have been talked about for some time, but today's pandemic has brought the digital trial format from a slowly emerging concept to an approach that can provide essential utility for patients and sites alike – especially during difficult times as we're experiencing today. Understanding this need, we advanced our product roadmap to help patients stay active in trials and enable sites to continue to collect vital data,​" Hales said.

With the data-triggered payment function, users can process payments in their office or remotely. The technology’s open-API design enables users to integrate with any data supporting event-driven scenarios, such as electronic data capture, clinical trial management software, clinical outcome assessments and more.

According to Greenphire, enabling remote reimbursement can help improve patient engagement, compliance and retention. The function is designed to enable users to complete payment in real time for pre-determined event schedules, without increasing administrative burdens at sites.

Additionally, ClinCard now enables sites to send debit cards directly to participant homes. It also allows expense reimbursement tracking, including notes for virtual receipts, to help streamline reimbursement.

Related news

Show more

Related products

show more

What to consider when working with CRFs

What to consider when working with CRFs

Formedix | 01-Nov-2021 | Technical / White Paper

For a study to be successful, data collected must be correct and complete. To be correct and complete, forms must be well planned with meticulous attention...

Automating clinical trials for success

Automating clinical trials for success

Formedix | 06-Oct-2021 | Technical / White Paper

This article gives gives a brief overview of why automation is absolutely essential for clinical trial success.

What should a clinical metadata repository do?

What should a clinical metadata repository do?

Formedix | 26-Jul-2021 | Technical / White Paper

Choosing a clinical metadata repository (MDR) software can be a tough task as the capabilities and features of your chosen MDR could make or break your...

Adapting supply chains to new ways of working

Adapting supply chains to new ways of working

World Courier | 15-Jul-2021 | Technical / White Paper

COVID-19 has changed the way we operate. We have adapted our supply chain solutions to meet our clients’ requirements while following World Courier standard...

Related suppliers

Follow us


View more